A9.com’s Clickriver Ads program is seeking an experienced, highly motivated, and detail-oriented account manager. The position will have a broad focus including direct account management, sales support, and coordination of Clickriver customer support. This is a full-time contracting role.
Clickriver Ads is an advertising program from A9.com that allows businesses to place sponsored links on the Amazon.com marketplace. Clickriver Ads presents a unique opportunity to advertise products and services on earth’s biggest marketplace with tens of millions of active customer accounts. A9.com is a wholly owned subsidiary of Amazon.com dedicated to creating innovations in search technologies.
Responsibilities:
- Account Management
- Build good working relationships and strong personal relationships with important advertisers, and develop a deep understanding of their business models and how Clickriver can work best for them.
- Help advertisers to design and build broad ad campaigns or to import and adapt their existing campaigns from other advertising services. Provide advice on ad creative design and budgeting.
- Educate advertisers on the use of Clickriver’s extensive reporting, campaign management and optimization tools.
- Track the performance of significant accounts in order to identify problems and take proactive measures to improve performance.
- Gather key feedback from advertisers and convey it to the product development and marketing teams.
- Customer Support
- Responsible for making sure all customer support inquiries are answered with appropriate and timely responses. Work with A9’s support team to review and monitor all responses.
- Sales support
- Help to identify and screen potential advertisers that may be approached by sales.
- Work with sales once an account is closed to ensure that each advertiser gets up and running successfully.
Requirements:
- Experience handling advertiser account management for an online ad network or online publisher strongly preferred.
- At least 5 years work experience.
- At least 2 years account management experience in Search Marketing.
- Bachelor’s degree with a strong academic record. MBA preferred but not required.
- Knowledge of Excel, Word and other Microsoft Office applications.
- Intelligent, detail-oriented and hard-working.
- Strong verbal and written communication abilities. Good at understanding and working with others.
- Strong quantitative and analytical skills.
- Able to prioritize effectively and get the important tasks done.
- Entrepreneurial spirit: a just-do-it attitude and strong results focus.
- Strong knowledge of the Internet and broad familiarity with Internet business concepts and technologies.
Just submit your application online, and we’ll take it from there.
We also have opportunities in
Bangalore, India.
